delivery information

Once the order has been dispatched you will receive a shipping confirmation email.

Our dispatch times vary depending on the products ordered. You can find out more below.

Gift Boxes: 1-2 working days

Journals & Stationery: 1-2 working days

Crystal Jewellery: 1-2 working days

Papercuts: 1-2 working days

Foil Wall Art: 1-2 working days

Clothing & Tote Bags: These items are made to order, and with current high demand, they will take 5-7 working days to be made prior to dispatch.

*Please note all orders are subject to a dispatch window before delivery. Please see above for our dispatch times.*

Once the order has been dispatched you will receive a shipping confirmation email.

Our UK delivery times are:

Standard Delivery: 2-3 working days (after dispatch)

Next Day Delivery:
1 working day (after dispatch)

We now ship to many destinations across the world. 

If you require a destination which is not currently in our shipping options, please get in touch so we can set this up for you.

UK Delivery is £3.95 and is charged at a flat rate for all products. 

International delivery charges vary and will be applied at checkout. Please note that because some of our products dispatch from different locations, you will be charged the shipping rate for each type of product ordered.

*Please note all orders are subject to a dispatch window before delivery. Please see above for our dispatch times.*

Once the order has been dispatched you will receive a shipping confirmation email.

We estimate that most international orders will be delivered in 3-7 working days (after dispatch) for most destinations worldwide.

However please note that some remote destinations can take a little longer.

Please see below the estimated delivery time of a few key destinations:

Gift Boxes, Journals, Crystal Jewellery, Stationery, Papercuts & Foil Wall Art:

USA - 9 working days 

France - 5 working days

Spain (mainland) - 13 working days

Poland - 3 working days

Ireland - 5 working days

Australia - 12 working days

Canada - 12 working days

Germany - 5 working days

Greece - 3 working days

Italy - 7 working days

Portugal - 12 working days

Printed Clothing & Totes:

USA - 5 to 10 working days 

EU - 5 to 10 working days

France - 3-10 working days

Canada -  3 to 7 working days

Rest of World - 10 to 15 working days

Embroidered Clothing & Totes:

USA - 3 to 5 working days 

EU - 6 to 21 working days

Rest of World - 6 to 21 working days

If you would like a more accurate estimation of an expected delivery time prior to placing your order, please email hello@contoura-collective.co.uk & send us the delivery address. We are prompt at replying and would love to help.

PLEASE NOTE: If shipping internationally, taxes, customs and import duties may be charged.

These charges are the responsibility of the customer, even if the customer refuses the delivery on arrival in their country. Customs fees are calculated by the price of the package, so there is little we can do to offset these international charges. We have worked hard to make shipping as affordable as we possibly can for international customers, but they must be aware of the possible charges once their order arrives in their country.

If you would like an approximate calculation of the customs & duties charges to be expected prior to placing your order, please email hello@contoura-collective.co.uk and we will provide you with an approximate quote.