DELIVERY INFORMATION
Once the order has been dispatched you will receive a shipping confirmation email.
Our dispatch times vary depending on the products ordered. You can find out more below.
Gift Boxes: 1-2 working days
Journals & Stationery: 1-2 working days
Crystal Jewellery: 1-2 working days
Papercuts: 1-2 working days
Foil Wall Art: 1-2 working days
Clothing & Tote Bags: These items are made to order, and with current high demand, they will take 5-7 working days to be made prior to dispatch.
*Please note all orders are subject to a dispatch window before delivery. Please see above for our dispatch times.*
Once the order has been dispatched you will receive a shipping confirmation email.
Our UK delivery times are:
Standard Delivery: 2-3 working days (after dispatch)
Next Day Delivery: 1 working day (after dispatch)
We now ship to many destinations across the world.
If you require a destination which is not currently in our shipping options, please get in touch so we can set this up for you.
UK Delivery is FREE on orders over £40. For orders under £40, prices are below:
1-3 Working Days (after dispatch): £3.95
1-2 Working Days (after dispatch): £4.50
International Delivery is FREE on orders over £60. For orders under £60, prices are below:
Europe 2-11 Working Days (after dispatch): £12.00
Rest of the Word 3-17 Working Days (after dispatch): £15.00
*Please note all orders are subject to a dispatch window before delivery. Please see above for our dispatch times.*
Once the order has been dispatched you will receive a shipping confirmation email.
We estimate that most international orders will be delivered in 3-7 working days (after dispatch) for most destinations worldwide.
However please note that some remote destinations can take a little longer.
Please see below the estimated delivery time of a few key destinations:
Gift Boxes, Journals, Crystal Jewellery, Stationery, Papercuts & Foil Wall Art:
USA - 9 working days
France - 5 working days
Spain (mainland) - 13 working days
Poland - 3 working days
Ireland - 5 working days
Australia - 12 working days
Canada - 12 working days
Germany - 5 working days
Greece - 3 working days
Italy - 7 working days
Portugal - 12 working days
Printed Clothing & Totes:
USA - 5 to 10 working days
EU - 5 to 10 working days
France - 3-10 working days
Canada - 3 to 7 working days
Rest of World - 10 to 15 working days
Embroidered Clothing & Totes:
USA - 3 to 5 working days
EU - 6 to 21 working days
Rest of World - 6 to 21 working days
If you would like a more accurate estimation of an expected delivery time prior to placing your order, please email hello@contoura-collective.co.uk & send us the delivery address. We are prompt at replying and would love to help.
PLEASE NOTE: If shipping internationally, taxes, customs and import duties may be charged.
These charges are the responsibility of the customer, even if the customer refuses the delivery on arrival in their country. Customs fees are calculated by the price of the package, so there is little we can do to offset these international charges. We have worked hard to make shipping as affordable as we possibly can for international customers, but they must be aware of the possible charges once their order arrives in their country.
If you would like an approximate calculation of the customs & duties charges to be expected prior to placing your order, please email hello@contoura-collective.co.uk and we will provide you with an approximate quote.